Returns
At Eli's Cheesecake, we are proud of the products and service we provide through our online store. If for any reason you are not satisfied with the purchase you have made, please give us a call within 15 days from receipt of the product(s), and we will be happy to replace/refund your order or gift.
Details:
Incorrect addresses provided to us are not applicable for replacements or refunds.
Please do not send the product(s) back to Eli's Cheesecake.
A photo may be requested for a replacement or refund.
How should I contact Eli's about a replacement or refund?
Please contact our Customer Service Department at 1-800-ELI-CAKE (1-800-354-2253) Monday-Friday from 8:30 a.m. - 4:30 p.m. CST. Or, you can email us at customerservice@elicheesecake.com.